Privacy Policy
We keep data collection to a minimum. This page explains what we collect, why, and what you can ask us to do with it.
This Privacy Policy explains how Lumenclove DTC Marketing Agency ("Lumenclove", "we", "us") handles information in connection with this website and our work with clients. By using this site or contacting us, you agree to the practices described here.
Information we collect
We collect very little. The main thing we receive is information you choose to send us, such as your name, email address, and the details you include when you email us about working together.
Like most websites, our hosting provider may automatically record basic technical information, such as IP address, browser type, and the pages requested, for security and reliability. We do not combine this with your identity for advertising.
Cookies and tracking
This site does not use advertising cookies, analytics scripts, or cross site trackers. We do not build advertising profiles of visitors. If that ever changes, we will update this policy and ask for consent where the law requires it.
How we use information
- To respond to your message and decide whether we are a good fit
- To provide and improve our services to clients
- To keep the site secure and working as intended
- To meet legal and accounting obligations
How we share information
We do not sell your information. We may share it with trusted service providers who help us operate, such as our website host and email provider, and only to the extent they need it to do their job. We may also disclose information if required by law.
Data retention
We keep inquiry emails for as long as needed to evaluate fit and maintain our business records, then delete them when they are no longer useful. Client data is governed by the separate agreement we sign with each client.
Your choices and rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses. To make a request, email us at contact@lumenclove.com and we will respond within a reasonable time.
Security
We take reasonable steps to protect the information we hold. No method of transmission or storage is completely secure, so please avoid sending sensitive or confidential details in a first email.
Children
This site is meant for businesses and is not directed to children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page.
Contact
Questions about this policy can be sent to contact@lumenclove.com. Lumenclove DTC Marketing Agency is based in Delaware, United States.